My stay at Melia Palma Bay had its highlights and challenges. The location was quite good, with beautiful views of the harbour and Palma, and the staff's kindness truly enhanced my experience. However, I encountered some issues, including a lack of restaurant options nearby and a couple of inconveniences with room details. Overall, it was a decent getaway with room for improvement.
Rooms
8.0
The rooms were spacious, featuring a modern Scandinavian design and comfortable beds. The bathrooms were also well-appointed, although the shower floor was quite slippery. I appreciated some complimentary toiletries, but I would have liked more space for my personal items during showers.
Service
9.0
The staff were incredibly helpful and attentive, particularly Marc, who ensured my check-in was swift and assisted me in familiarizing with the city. However, I did encounter an unhelpful male lifeguard, which was disappointing given the generally high level of service.
Location
8.0
The hotel's location worked well for me as it was a 15 to 20-minute walk into Palma central, and there were buses available for easier transport. The beachfront across the street was a great perk, although the nearby dining options were somewhat limited.
Dining
7.0
I found the breakfast buffet to be quite good, with a wide variety of high-quality options. However, I noticed that the dining choices outside of breakfast lacked some variety, particularly the restaurant's offerings, which felt somewhat generic.
Facilities
7.0
I enjoyed the rooftop pool and bar area, providing a relaxing atmosphere with stunning views. The cleanliness of the facilities was commendable, although I had some trouble with maintenance and room services, which needed a more efficient response.
Isabella
United Kingdom,
February
2025
5.6/10
I found my stay at Melia Palma Bay to have its ups and downs. While the staff were incredibly friendly and the cleanliness was impressive, the overall experience felt lacking for the price I paid. The rooftop pool and bar offered nice views, but the layout of the room left a lot to be desired in terms of privacy, especially with a glass wall separating the shower and bedroom. Overall, it was an okay stay but I wouldn't rush back.
Rooms
6.0
The room had a modern design with light wood accents. however, the glass-walled shower caused some privacy concerns. The lack of a bathroom door was quite awkward if sharing with non-partners. I did appreciate the comfortable bed and the fact that my room was clean, but it felt quite expensive for what I received.
Service
7.0
The staff really made my experience better. They were attentive and helpful, especially Marc who assisted with my check-in. However, I did encounter some issues with the service being a bit slow at times.
Location
6.0
The hotel’s location was somewhat inconvenient. While it was close to the beach, the distance to the city center required a taxi or a lengthy walk. The bus stop right outside was a plus, but I felt more central options could have enhanced my stay.
Dining
7.0
The breakfast buffet had good variety and quality. Still, the price did feel steep at €19 per person. I tried to sample local cuisine outside but the convenience of dining options near the hotel was limited.
Facilities
7.0
The rooftop pool area was a highlight with great views. Yet, it was only open for limited hours which was disappointing. The hotel maintained well but some amenities, like the mini-bar, had outdated selections that could have been refreshed more frequently.
Evelyn
United Kingdom,
January
2025
7.2/10
I had a lovely stay at Melia Palma Bay, enjoying the fantastic rooftop pool and the extensive breakfast selection. However, the bathroom design was quite odd, lacking privacy with a glass wall between the shower and bedroom. On the whole, the staff was attentive, but some service details could be clearer, especially regarding dining options during downtime. The hotel's proximity to both the beach and Palma city center was definitely a highlight for me.
Rooms
8.0
The room was a decent size with comfortable beds, although the bathroom's lack of a door was strange. I appreciated the Rituals toiletries and good air conditioning, but the lighting for makeup application left a lot to be desired.
Service
7.0
The staff, particularly at the reception, were friendly and helpful during check-in, but I did face some communication issues when asking for dining details. They were generally attentive and welcoming, which enhanced my stay.
Location
9.0
The location was excellent, just a short walk to the beach and a quick bus ride to Palma's city center. It made getting around super easy, whether I wanted to relax by the sea or explore the Old Town.
Dining
8.0
Breakfast was a real highlight, with a variety of fresh options including pastries, fruits, and cheeses. However, I was disappointed to find that the food service at the rooftop bar closed earlier than expected, leaving me without options at times.
Facilities
8.0
The rooftop pool area was a fantastic place to relax, but the lack of water stations around the hotel was a downside given the heat. Despite this, I found the overall facilities to be well-maintained and pleasant.
Eva
United Kingdom,
December
2024
7.4/10
My stay at Melia Palma Bay was a mix of highs and lows. I really enjoyed the convenient location next to the beach and close to Palma's center, which made exploration super easy. On the downside, I faced some issues with the facilities and the quality of service, which left me a bit frustrated.
Rooms
7.0
The family room I booked was spacious and modern, but the lack of privacy due to the glass wall between the bathroom and bedroom was a real problem. Plus, there were a few maintenance issues that took away from the overall experience.
Service
6.0
While some staff were friendly and attentive, I had disappointing experiences with the check-in process and a lack of follow-up on my concerns. It felt like there was a disconnect in communication among staff.
Location
8.0
The location is great if you want quick access to the beach and city center, but it’s a bit far to walk if you're heading to major landmarks. It's just a short bus ride away, which I appreciated.
Dining
7.0
Breakfast was a highlight for me with a fantastic variety, but some options could be improved, like the coffee. I noticed that not every dish met expectations and there were inconsistencies.
Facilities
6.0
The spa was a nice touch, but I found the sauna and steam room out of order. The pool area was nice but lacked sufficient seating during busy times, and not having clear pool hours was frustrating.
Jade
United Kingdom,
October
2024
5.0/10
My stay at Melia Palma Bay was refreshing, with the rooftop pool offering stunning views and a perfect place to unwind. The breakfast selection was impressive, providing everything from fresh fruits to delicious pastries. However, I found the glass wall between the bathroom and bedroom a bit awkward, and some of the pool amenities were not as accessible during my visit, especially in the off-season.
Rooms
8.0
The room I stayed in was spacious and featured modern furnishings, but the open bathroom design was a bit unconventional for my taste. I appreciated the large windows and sea views, which added to the ambiance during my stay.
Service
9.0
The staff were genuinely friendly and attentive, creating a welcoming atmosphere throughout my visit. I felt well taken care of, especially when I needed assistance with my spa treatment. Their approach really made a positive difference.
Location
10.0
The location was fantastic, just a short walk to both the beach and the charming Old Town of Palma. I enjoyed the picturesque promenade, which made it easy to explore the area and soak in the sun.
Dining
9.0
Breakfast was a standout experience for me, offering a wide variety of options, including fresh juices and even Cava. It was a good way to start my day, with something new to try every morning.
Facilities
7.0
The rooftop pool area was a real highlight, though it could get crowded quickly during peak times. I also enjoyed the spa facilities, even if the sauna wasn't operational during my visit. The hotel could enhance some aspects of the pool experience in the off-season.